Resources
Getting Started
Products and Services
How to Guides
Setting-up a study
Analyzing Results
Knowledge Base Articles
Emotions
FAQ
About Realeyes
Value of Emotions
Theory of Emotions
Technology
- What emotions do you measure?
- How many facial points does your technology track?
- What are the benefits of automated facial coding?
- Do you have technology white papers?
- How does emotion tracking work?
- Is your software academically proven?
Pricing
Products
- ★ PreView testing methodology
- Do you have a demo of your emotion tracking technology?
- Do you have any additional demo studies?
- How long does it take, once you have received the stimulus material, before a test can be launched?
- What are your business hours?
- Do you have study and results examples?
Support
Data Protection
Study Knowhow - PRO and STANDARD Studies
Study Knowhow - Redirect Studies
- Guide to Redirect Testing
- Guide to Monitoring Data Collection Progress
- How do you track participants between platforms?
- Are there any best practices when using our own panel?
- Can we detect whether participants' computers meet all technical requirements?
- What is required in order to upload our survey data to the dashboard?
Data Collection - Webcams & Technical Requirements
Data Collection - Sample
- Do you perform Quality Control on your participant sampling?
- Can we use our own panel?
- What demographic information can I obtain about participants?
- Which panels do you work with?
- What methodology is used for recruitment?
- How do you source sample?
Data Collection - Launched Studies
Data Collection - Data Quality
Dashboard - Overview
- ★ Dashboard permissions and roles matrix
- How is the Realeyes Score validated in the real world?
- What is the definition of Interest, Engagement, and Impact?
- What is the Realeyes Score comprised of?
- Do you have averages of the Realeyes Score for different sectors?
- What is the Realeyes Score?
Dashboard - Media Library
Dashboard - Charts
- Can I compare the trend lines of multiple videos on a single chart?
- How do I read/interpret the information in a chart?
- How do I recreate dashboard charts using Excel?
- What is smoothing?
- Can I tailor my demographic segments?
- Is there a minimum of required sessions to segment the data?
Dashboard - Norms
- How to use Benchmarks Tool
- How to find the number of videos and views included in the norms
- What duration brackets do you use for norms?
- How can I tell if my video's scores are significantly different than norm?
- How do I add new norm categories?
- What are the definitions of the norm metrics?
Internal FAQ's
General
Collection Platform
Release Notes
- Collection Site v2.0.5 (2016-12-27)
- Collection Site v2.0 (2016-12-9)
- API v2.0.0 Pre-Release (2016-10-31)
- Collection Site v1.3.13 (2016-08-22)
- Collection API v1.3.10 (2016-07-15)
- Collection API v1.3.9 (2016-07-15)