Resources
Getting Started
Products and Services
How to Guides
Setting-up a study
Data Collection (Fieldwork)
Analysing Results
FAQ
Dashboard - Attention Metrics: Volume & Quality Scores
About Realeyes
Value of Emotions
Theory of Emotions
Technology
- How many facial points does your technology track?
- What are the benefits of automated facial coding?
- Do you have technology white papers?
- How does emotion tracking work?
- Is your software academically proven?
- Do you account for people whose faces look naturally happy or sad or…?
Pricing
- Does audience targeting affect the price?
- Does sample size affect pricing?
- What are the options for including survey questions?
- How much does it cost?
- Does the media type affect the price?
- I have a fixed budget, what are my options?
Products
- Do you have a demo of your emotion tracking technology?
- Do you have any additional demo studies?
- Can I customize the questions for an EmotionAll® Plus study?
- What type of outputs can we expect?
- Do you have study and results examples?
- What does an EmotionAll® Plus study include?
Support
Data Protection
Study Knowhow - EmotionAll® and EmotionAll Plus® Studies
Study Knowhow - Tech-only Studies
- What is required in order to upload our survey data to the dashboard?
- Can we detect whether participants' computers meet all technical requirements?
- Are there any best practices when using our own panel?
- How do you monitor participants between platforms?
- Can redirects be used to send participants to and from your platform?
Data Collection - Webcams & Technical Requirements
Data Collection - Sample
- Can we use our own panel?
- What demographic information can I obtain about participants?
- What sample size would you recommend?
- Which panels do you work with?
- What methodology is used for recruitment?
- How do you source sample?
Data Collection - Launched Studies
Data Collection - Data Quality
Dashboard - Overview
Dashboard - Media Library
Dashboard - Charts
- Can I compare the trend lines of multiple videos on a single chart?
- How do I read/interpret the information in a chart?
- How do I recreate dashboard charts using Excel?
- What is smoothing?
- Can I change the colours used in the line graphs?
- Can I tailor my demographic segments?
Dashboard - Norms
- What duration brackets do you use for norms?
- How can I tell if my video's scores are significantly different than norm?
- How do I add new norm categories?
- What are the definitions of the norm metrics?
- Do you have norms?
- What norms are available?
Dashboard - EmotionAll® Score
- Why are the EmotionAll® Scores for the individual demographic splits higher than the overall EmotionAll® Score?
- What is the distribution of EmotionAll® Scores in your database?
- Are EmotionAll® Scores available for segmented groups?
- What are the definitions of the EmotionAll® metrics?
- What is the value in using the EmotionAll® Scores?
- How is the EmotionAll® Score calculated?
Collection Platform
Release Notes
- Collection Site v2.0.5 (2016-12-27)
- Collection Site v2.0 (2016-12-9)
- API v2.0.0 Pre-Release (2016-10-31)
- Collection Site v1.3.13 (2016-08-22)
- Collection API v1.3.10 (2016-07-15)
- Collection API v1.3.9 (2016-07-15)