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  3. Data Collection - Webcams & Technical Requirements

Data Collection - Webcams & Technical Requirements

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  • What browsers are compatible with Realeyes Live Measurement technology?

    WebRTC Compliant browser from the following list: 

    Desktop (Win, macOS)

    • Chrome v56+
    • Firefox v44+
    • Edge v15+
    • Safari v11+
    • Opera v43+

    Mobile (Android)

    • Chrome v66+
    • Firefox v60+

    Mobile (iOS)

    • Safari v11+

    Please note: 

    • Browsers should be updated to the latest version. 
    • Although the above list of browsers are technically supported, we do not test Opera on Desktop or Firefox on Mobile. 
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  • Are there any technical requirements?

    Yes, we support most platforms which are WebRTC compliant and able to stream webcam video. As long as you can see your face clearly on the webcam feed, the recordings will be successful.

    WebRTC Compliant browser from the following list: 

    Desktop (Win, macOS)

    • Chrome v56+
    • Firefox v44+
    • Edge v15+
    • Safari v11+
    • Opera v43+

    Mobile (Android)

    • Chrome v105+
    • Firefox v104+

    Mobile (iOS)

    • Safari v15+

    Please note: 

    • Browsers should be updated to the latest version. 
    • Although the above list of browsers is technically supported, we do not test Opera on Desktop or Firefox on Mobile. 

    Additional Technical Requirements: 

    • Webcam with a minimum of 640x480px resolution. 
    • No firewall, or a firewall allowing outgoing RTMP/HTTP encapsulated RTMP protocol usage
    • Upload bandwidth of at least 300 Kbps

     

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  • Can you use any webcam?

    Yes, however the minimum resolution required is 640x480px – most webcams are easily of good enough quality.

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  • Are webcams widespread enough to provide a representative sample?

    Yes, over 80% of people have access to a webcam in developed markets like the US and Europe. In some developing countries, webcams may be less widespread, in which case we work with specialist panel providers who have pre-screened their audience to our requirements.

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