Release Notes – Realeyes

Collection Site v2.0.5 (2016-12-27)

Fixes

Realeyes logo overlaps items on the webcam quality screen
API Integration + Safari Power safe mode - overlay on Allow screen appears which prevents clicking Allow or Deny in the flash prompt
"Allow Flash" bar appears in Firefox at the Allow webcam screen with Collection 2.0.x

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Collection Site v2.0 (2016-12-9)

Summary

This update makes WebRTC the default recording platform for Google Chrome and Mozilla Firefox instead of Flash, preempting Chrome and Firefox phasing out Flash entirely in 2017. Non-WebRTC compliant browsers will continue to function using Flash just as before.

Important highlights from Release

Data collection site:
- WebRTC becomes the default recorder for Chrome and Firefox, resulting in a UX for respondents.
- 2 new user scenarios added - Auto-Deny, and Auto-Allow, accounting for whether users have previously chosen to always or never share access to their webcams. In both cases users are informed of their previous choice and given the opportunity to change their preference.
- Default localisations for all 30 supported languages & 60 markets.

Integration API:

New UI keys for additional screens in Chrome and Firefox.
New parameters for configuration Auto-Deny and Auto-Allow behaviour.
Extended documentation to cover the implementation of the Realeyes API in a Frameset environment.

Environment Checker:
- Documentation added.
- Environment Detector available as a separate component:
- Extension of the Environment Checker API to include an Environment. Detector that reports details of the user environment in order to give more advanced survey routing options.

Upcoming Milestones

WD-1842 - Validation of empty stream (when camera is busy)
WD-1841 - Firefox detects webcam as denied if the webcam is in use by another app
WD-1872 - Cannot cycle through the available webcams using IE or Edge

Our goal is to minimise any disruption from the switch to WebRTC and to optimise overall performance. If you have any questions or encounter any issues, please don’t hesitate to file a ticket or get in touch with our support team.

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API v2.0.0 Pre-Release (2016-10-31)

Summary

This API version Release Candidate sees the WebRTC replace Flash as the default recording platform for Google Chrome and Mozilla Firefox browsers.

Important highlights from Release

WebRTC becomes default recorder for Chrome and Firefox, resulting in slightly different UX for respondents
2 user scenarios added - Auto-Deny, and Auto-Allow
New API keys for additional screens in Chrome and Firefox
Extended documentation to cover the implementation of the Realeyes API in a Frameset environment
Extension of the Environment Checker API to include an Environment Detector that reports details of environment in order to give more advanced survey routing options
Default localisations for all 30 supported languages

Known issues

WD-1897 – Media loading progress isn’t displayed correctly
WD-1895 - Re-allow screen's Deny button does nothing with Opera browser
WD-1855 - Quality check screen's layout is broken (Flash based recording, IE 11)
WD-1894 - Environment check fails with Integration API if Flash is disabled
WD-1882 – API doesn't work on Mac OS 10.9.5
WD-1842 - Validation of empty stream (when camera is busy) doesn't work
WD-1839 - if flow was terminated on IE browser (flash recording) webcam stays in use
WD-1841 - FF detects webcam as denied if it busy with another app
WD-1872 - Cannot cycle through the available webcams using IE or Edge
WD-1838 – IE7, IE8 - Not supported browsers just see blank page instead proper message
WD-1900 – Documentation of Environment Checker 2.0 should be updated

Upcoming Milestones

Tuesday 8^th November – Deploy of Release Candidate 2 (RC2)
If required: Tuesday 15^th November – Deploy of Release Candidate 3 (RC3)
If required: Tuesday 22^nd November – Deploy of Release Candidate 4 (RC4)

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Collection Site v1.3.13 (2016-08-22)

Fixes

Collection Site doesn't work properly on Dev version of Chrome 53 which will be released on 6 Sep

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Collection API v1.3.10 (2016-07-15)

Fixes

Fix Uncaught ReferenceError: getUrlTries is not defined

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Collection API v1.3.9 (2016-07-15)

Fixes

Rid an additional frame load for “framset” scenario

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Collection Site v1.3.12 (2016-07-15)

Fixes

If there are 3 images/instructions in row, then collection will be stopped on second image/instruction

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Collection Site v1.3.10 (2016-07-05)

Fix

Fixed wrong duration of analyze time scale for displayed images and instructions in case of inactive browser tab

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Collection API v1.3.6 (2016-04-15)

New

ignoreTrackingErrors should be default true

Fixes

Collection Integration script throws timeout during initialization stage

Updated documentation

How to manage initialization timeouts

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Collection Site v1.3.7 (2016-03-25)

Fixes

Occasionally participants can’t press ‘Allow’ button in Firefox browser under specific conditions

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API v1.3.5 (2016-03-14)

New

Added 'onError' method to 'IntegrationManager' and 'IntegrationClient'
Improved code isolation. All public methods are wrapped to safe execution methods and will not block execution of main flow if any error occurred

Fixes

Fixed js error when asking for permissions a second time

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Collection Site v1.3.6 (2016-03-14)

Fixes
- Added second webcam validation before start recording to prevent issue when webcam unavailable during start recording operation

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API v1.3.4 (2016-03-03)

New

Integration API documentation update (added description for ‘checkEnvironment’ method)

Fixes

Fix: collection flow stack in IE7-8 compatibility modes (IE11)
Fix: Flash recorder component is crashed in IE8 compatibility mode (IE11)

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Collection Site v1.3.5 (2016-03-03)

Fixes

Flash cannot load correctly for some version of IE

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Collection Site v1.3.4 (2016-02-15)

New

Public release notes are automated for Collection Site
Recording MediaServer has been added to Frankfurt and Seoul regions

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API v1.3.0 (2016-02-03)

Fixes

Fix: multiple form submit for IE browsers

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API v1.2.0 (2016-01-11)

New

Introduce CheckEnvironment method for IntegrationAPI

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API v1.1.1 (2015-11-30)

Fixes

Removed a limitation with integration API versioning process

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API v1.1.0 (2015-11-18)

New

More granular functions for enhanced control of the recording process for integration api (AskPermissions and CheckWebCam)

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API v1.0.5 (2015-10-30)

New

Override recording server cname of the webcam access dialog

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API v1.0.4 (2015-10-22)

Fixes

Fix wrong behavior of webcam access page under IE9

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API v1.0.0 (2015-09-29)

New

Enhancements to API versioning

Fixes

Nothing

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