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  • ★ PreView testing methodology

    PreView tests video creative assets in a forced-exposure setting against the census population representation of the target country for ages 18 and above.

    PreView recruits incentivized participants from our network of research panel providers. Participants can take a test from anywhere on their own device, be it a phone, tablet, or laptop/PC. Each study is based on 150 quality participant sessions. The audience distribution will be based on the test's country demographic distribution. 

    Participants then visit our consent website to watch up to six short-format videos, where total duration is capped to a maximum of five minutes to avoid participants' fatigue during the experience. To mitigate potential biases, PreView applies several strategies, such as displaying videos in a randomized order, adding clutter videos between them, and capping the length of a test and number of ads in a test.

    Participants’ device and front-facing camera measures facial cues in response to viewed videos. Extracted attention and emotion response data are stored on Realeyes’ cloud servers for processing. Results are then delivered to customers in the PreView report, while raw data is also available. The end-to-end cycle is generally less than 24 hours in major markets. 

     

    PreView tests design guidelines:

    1. Each PreView test will contain a maximum of six videos, while the maximum length will not exceed five minutes in total, to avoid participants’ viewing fatigue.
    2. To mitigate the spillover effect of emotional expressions, when watching multiple ads in the same test, Realeyes will include 5 seconds buffer between ads in a test (based on Ekman, P. (2003). Emotions revealed (2nd ed.). New York: Times Books).
    3. To avoid ad positioning bias, Realeyes will randomize the order of videos within a PreView test.
    4. To mitigate the risk of introducing a bias by testing multiple videos from the same brand or industry, Realeyes will insert clutter videos from a different industry and brand to the test.
    5. In order to mitigate participants’ reaction fatigue to similar content, similar versions of the same video will be tested in separate tests against a different group of participants.
    6. To mitigate participants’ fatigue towards ads from the same brand, Realeyes will be running multiple tests, against different participants, with videos from the same brand.
    7. To ensure our results’ quality and diversity, a participant cannot take the same PreView test more than once.

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  • Do you have a demo of your emotion tracking technology?

    Yes, we have an app available for download to demonstrate simplified continuous emotion tracking technology within a live environment. However, it’s accuracy is not representative of our online data collection tests, where we process videos to get better facial tracking and a more accurate estimation of how people feel.

    The demo is a fun way to get acquainted with emotion tracking technology.  How it works is that when you're a normal distance from your screen, a wireframe of a face will appear. The wireframe demonstrates how your facial features are tracked. Click your spacebar to toggle between the wireframe and your face as is. Use the switch to add fun effects - exaggerating your facial features as you move.

     

     

    You can learn more about using our facial coding demo app and download it to your device from here.

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  • Do you have any additional demo studies?

    Yes, we have a large database of videos we have tested that contain publicly shareable data. By default, new users are assigned a handful of demo studies to help demonstrate the different ways our data can be interpreted.

    If there is a particular brand, industry, or use-case that you may like to see a demo study for, please reach out to your dedicated sales representative or support@realeyesit.com and we are happy to share any relevant examples we may have available.

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  • How long does it take, once you have received the stimulus material, before a test can be launched?

    We launch the test as soon as we receive all the media clips. For most markets, you can expect to see results 48 hours from when you have provided us with your ad. But it also depends on the survey type you are running your media with. PRO studies tend to be in the field longer than PreView or Standard because of longer survey interview time (more survey questions).

    More information about the specific markets available and their respective turnaround times can be found out by contacting your dedicated salesperson.

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  • What are your business hours?

    In our London offices:  9:00 am to 5:00 (GMT), Mon-Fri.

    In our Budapest offices: 9:00 am to 5:00 (GMT+1), Mon-Fri.

    In our New York offices: 9:00 am to 5:00 (GMT-5), Mon-Fri.

     

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  • Do you have study and results examples?

    Yes, please register to browse our study examples and see the results, or view our case studies page.

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  • I need a project launched immediately, is that possible?

    Yes, your study will be launched a few working hours after receiving the stimulus material and any other project parameters.

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  • Do you combine facial coding with eye-tracking data?

    No, this approach is currently hampered by the required sample size, as segmenting eye-tracking data by emotional response can multiply the sample requirement tenfold. Additionally, the calibration requirements and necessity for participants to remain still throughout the session further increase sample drop-off and costs. More fundamentally, the additional calibration and behavior requirements for eye-tracking result in a less-passive form of measurement.

    However, we do measure whether participants eyes are on screen to determine attention levels throughout the viewing experience. We’ve done extensive accuracy validation of this form of measurement. To learn more about our attention measurement capabilities, please reach out to your dedicated sales representative or support@realeyesit.com.

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